Policies
Policies
Everything that governs the viopep store, in one place.
Research-use disclaimer
PublishedThe research-use-only terms that govern every product and every order.
ReadTerms & conditions
Approval neededThe conditions of using this website and purchasing from viopep.
ReadPrivacy policy
Approval neededHow viopep handles the information you share with us.
ReadShipping policy
Approval neededWhere orders ship (United States only) and the flat and free-shipping rates.
ReadReturns & refunds
Approval neededHow return and refund requests are handled.
ReadSales restrictions
Approval neededWho may purchase from viopep and the conditions attached to every sale.
Read
Photography pendingSupport
Questions these pages do not answer yet
Several policies are still awaiting approval and are marked on the index. For anything they do not cover, or for a question about a specific lot, the team will tell you exactly where it stands rather than guessing.